A Special Update Regarding COVID-19

Family Dental of Fairfax City resumed offering all normal dental procedures on Friday, May 1st. This decision was based on Governor Northam’s executive order and the recommendations from the Virginia Dental Association. 

It is our priority to provide safety and protection to our team members, our patients and our families. Some of our new protocols are:

SAFETY PRECAUTIONS  
All our team members received special training on exposure and prevention of COVID-19. All team members are provided with special PPE. We continue to adhere to the highest standards of infection control for dental offices. Each patient operatory is thoroughly sanitized in between patients. Waiting room area and bathroom are sanitized as well. Patient magazines and beverage area have been removed. All patients receive a temperature check upon arrival at the office and are offered hand-sanitizer.  Before starting any dental treatment, all patients (over the age of 12) will be asked to rinse with a mouthwash containing 1% hydrogen peroxide to decrease the viral load in the mouth. 
 
LIMITED OFFICE ACCESS
In every effort to maintain social distancing recommendations, we kindly ask that only the scheduled patient enter the office at the time of their scheduled appointment (not earlier). If an essential companion is absolutely necessary, we ask that only one person accompany the patient and let us know in advance so we can schedule accordingly. Minors can bring one parent or guardian. Family members coming together will be asked to wait in the car until their room is ready, or wait in the patient room while one family member receives his or her treatment. 
 
Also, our door remains locked so only patients with scheduled appointments are allowed in. Everyone who enters must wear a facemask.
 
If for any reason we are running behind our schedule, we will notify the patient via phone call or text.  
 
To further reduce time in our waiting room, we ask that all patients complete their patient paperwork online ahead of their appointments, as well to email the front and back of their photo ID and dental insurance card to our secure email address info@familydentalfairfax.com
 
 
PRE-SCREENING QUESTIONS
All patients will receive a screening questionnaire and asked to complete before their appointments. We ask all our patients to postpone their appointments if any of the following are applicable: Within the last 14 days, experienced any symptoms such as fever, shortness of breath, dry cough, recent loss of taste or smell or any other flu-like symptoms, had contact with any confirmed COVID-19 positive person, had tested positive for COVID-19 or traveled nationally or internationally using public transportation. 
 
We want to thank all of our patients for working together during these difficult times. Your patience and confidence in our practice is truly appreciated. We will always strive to maintain the strictest protocols for everyone’s safety and are constantly reassessing our protocols and making adjustments, as deemed necessary, based on the most current guidelines available to us. 
To better serve our patients, we also continue to offer the service of Teledentistry. This option is very convenient for those patients who prefer to stay at home but would still like to seek a professional consultation for a dental problem or concern. To learn more about Teledentistry, click here. 
 
Please call us at (703) 865-8829 or email at info@familydentalfairfax.com with any questions or concerns regarding the above information. 
Sincerely, 
 
Dr. Patricia Dary & Team